Animal Hospital of Chetek & Animal Hospital North (Rice Lake)
In Case of an Emergency
Veterinary emergencies are unpredictable. That is why choosing a reliable veterinarian is so important. Our emergency services are available on a 24-hour basis. During regular hours, emergencies are given priority. After regular hours, you can reach us by dialing our after hour emergency line: 715-859-6651. If you have a question after hours regarding a non emergency situation please leave a message on our regular office line: 715-859-6650 (Chetek) or 715-736-6650 (North/Rice Lake)
While we strive to answer emergency calls as quickly as possible, there are times when we may be attending to another critical patient and may not be able to answer the emergency line. If this situation occurs please leave us a detailed message and we will get back to you as soon as possible.
Our doctors carry emergency cell phones at all times, please respect the service they are providing and limit these calls to emergency situations.
Our highly-trained, professional, and compassionate staff, and our state-of-the-art equipment, means that your pet will get world-class veterinary care. While we simply do not have the staff to be a 24-hour care facility, we do offer the next best thing (at a fraction of the cost).
As a reward to our regular clients we offer 50% off the after hours emergency fee to any client who has kept their pets vaccinations up to date with our hospital. We do this because it takes significantly less time to diagnose and treat a patient that we have seen on a consistent basis.
Unsure if your pet requires emergency care? Recognize these signs...
Seeking veterinary care immediately gives your pet the best chance of survival. If you are concerned about your pet's health, do not delay seeking veterinary care. Here are some indications and situations when you should always call our emergency line for further instructions:
- Bleeding in volume, or doesn't stop, or from a body cavity
- Foaming at the mouth
- Hit by car
- Seizure or Tremor
- Lethargic (Tired)
- Blue, purple, or pale gums or tongue
- Cat open-mouth breathing
- Ingestion of snail bait, rat bait, anti-freeze, pills, medications, vitamins, or any suspect substance.
- Your pet has been involved in an animal attack
- Bite wounds
- Snake bites
- Spider or insect bites
- Respiratory emergency - Shortness of breath, shallow breathing, rapid breathing
- Cardiac emergency - irregular heart rhythm, fainting
- Allergic reactions
- Heat and cold emergencies (heatstroke, excessive panting or salivation, shivering, etc.)
What to do in Case of an Emergency...
1. Stay calm, for your sake and your pet's sake. Animals can sense if you are upset and may become even more fearful, distressed, or aggressive.
2. Call the Animal Hospital immediately: 715-859-6650 (Chetek), or 717-736-6650 (North/Rice Lake)
If after hours call 715-859-6651
3. Be prepared with basic information - your pet's type/breed, age, the problem, time when the problem happened, and changes since then. We will give you instructions specific to your situation.
4. BE CAUTIOUS, even gentle pets may bite or become aggressive when ill or injured.